Effective Date: April 12, 2016
- Information that we collect when you interact with the Site
- How we use and process the information that we colelct
- How we may share information with third parties
- The security of your information
1. User Consent and Incorporation
2. Links to Other Sites
4. Information We Collect
“Personal Information” means information associated with or used to identify or contact a specific person. Personal Information includes: (1) contact data (such as name, e-mail address and telephone number);
(2) demographic data (such as gender, date of birth and zip code); and (3) credit card
number and other payment card information.
“Other Information” means non-Personal Information such as availability or desired work start date,
information about your garden site, including access, conditions, and hazards, and Usage Data. “Usage Data” is information about an individual’s web or mobile application activity that, by itself, does not identify the individual, such as operating system you are using, the date and time stamp of your visit, domain name, referring URLs, and internet service providers. Generally, we do not consider Usage Data to be Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together.
5. How information is collected
a. Information collection in general
Use the Site: We collect Personal Information and Other Information from you when you use certain features and tools available through the Site, create an account to use on the Site, place an order for a garden, contact us for help or information or otherwise voluntarily provide your Personal Information.
From our Business Partners and Service Providers: Third parties that assist us with our business operations also collect information (including Personal Information and Usage Data) about you through the Site and share it with us. For example, our vendors collect and share information with us to help us operate the Site and detect and prevent fraud. If you use your credit card to purchase goods or services on our website, we use a third party payment and transaction services provider to facilitate your transactions and process your orders. In such cases, we will share your credit card information and other relevant personal information with the third party payment services company solely for the purpose of completing the transaction or processing your order.
Usage Data: We also automatically collect Usage Data when you interact with the
b. Cookies and Other Information Collection Tools
Cookies: We and our service providers that help us operate the Site use small text files called cookies.“Cookies” are small computer files sent to or accessed from your web browser or your computer’s or tablet’s hard drive that contain information about your computer, such as a user ID, user settings, browsing history and activities conducted while using the Site. Cookies are not themselves personally identifiable, but may be linked to Personal Information that you provide to us through your interaction with the Site.
Control of Cookies. Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies,visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
6. How information is used
We may use the information we collect for any of the following purposes:
- to provide the Site to you;
- to provide you with landscape designs, plants, products, and services;
- to operate, improve, and personalize the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us;
- for customer service, security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site;
- to communicate with users; and
- to enforce our Terms of Service or other applicable policies.
7. Sharing of Information
We may share and disclose information as described at the time information is collected or as follows.
With Third Party Service Providers Performing Services on Our Behalf. We share information, including Personal Information, with our service providers to perform the functions for which we engage them (such as hosting and data analyses). We may share information as needed to operate other related services. This includes sharing information with our landscape designers and our installation, nursery, and other partners that we engage to assist in delivery of landscape designs, plants, products, and services to you.
For Legal Purposes. We also may share information that we collect from users, as needed, to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose Personal Information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share Personal Information as required to pursue available remedies or limit damages we may sustain.
8. Security of Your Information
We employ industry standard security measures designed to protect the security of all information submitted through the Site. However, the security of information transmitted through the Internet can never be guaranteed. We are not responsible for any interception or interruption of any
communications through the internet or for changes to or losses of data. Users of the Site are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our Site. In order to protect you and your data, we may suspend your use of the Site, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure areas of the Site are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
9. Special Provisions
We do not knowingly collect or maintain Personal Information from any person under the age of thirteen. No parts of our Site are directed to or designed to attract anyone under the age of thirteen.
b. Do Not Track;
The Site does not support Do Not Track with respect to the Site at this time. Do Not Track (DNT) is aprivacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us.
P.O. Box 170826
Boston, MA 02117